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At Hudson Aquatic, we’ve developed a water quality service program of best practices with an expert in addressing water quality issues. For any Hudson underwater treadmill system or custom pool, you can email Ask Sam and discuss your situation with Sam Reinking. To help him answer your questions and resolve your issue, fill out the form below and have available your water chemical log sheet and any history of details. We understand how important water quality affects your success. For best results and to avoid therapy downtimes, contact Ask Sam as soon as a problem exists.




    EMAIL A QUESTION

    WATER QUALITY FAQ

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    How often should I test the water?

    Twice per day. Beginning and end of each day is suggested.

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    What type of patient prep is necessary for clean water?

    Patient and trainer (if entering water) should shower off oils, lotions, shampoos, and any other contaminants.

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    How often should I clean the doors and windows?

    Use an ammonia-free hard surface disinfectant to wipe down doors and windows each day, or after each use.

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    What if a patient contaminates the water during therapy?

    Immediately press the e-stop button and manually open treadmill waste valve to gravity drain contaminated treadmill water. Then follow the owner’s manual instructions.

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    What if the chlorine tests too high or I add the wrong amount?

    A: Use chlorine neutralizer per container directions.
    B: Drain 1/2 water storage tank and fill with fresh water to dilute.

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    How do I eliminate/reduce the foam in water?

    A: White foam indicates cleaners and contaminants are present. Add additional Foam Out chemical.
    B: Brown foam is a sign of problems with sanitizer levels. A shock treatment, or hyper-chlorinated treatment is required.

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    What is the white crust build up on the surfaces?

    Calcium build up indicates high pH levels in the water. Refer to owner’s manual to adjust and maintain correct levels.

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    What if the water is cold in the morning?

    First, check if recirculation pump is working, if the filter needs cleaned, and check pressure. Next press the reset button on the heater and check the thermostat setting.

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    What are the contraindications for aquatic therapy?

    Open wounds/rashes – history of seizures or heart disease – urinary infections – infections disease – high or low blood pressure – light-headedness – fever – lower-extremity sensory deficit – incontinence – senility – non-ambulatory – menstrual cycle.

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