About
My latest book, Right on the Money: New Principles for Bold Growth, provides readers with…
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Articles by Colleen
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Unstoppable Coaching - The Rule of 3s
Unstoppable Coaching - The Rule of 3s
“If you aim at nothing, you will hit it every time.” —Zig Ziglar All sellers in your organization—from the top to the…
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Find the source - Know the urgency
Find the source - Know the urgency
“Turn a situation or problem upside down. Look at it backward.
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Retaining Your Customer Isn’t an Entitlement
Retaining Your Customer Isn’t an Entitlement
“My worst fear in business is about losing my best, most profitable, most loyal customer…” That’s a common fear:…
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Process - not Product. A Case Study in Effective Prospecting
Process - not Product. A Case Study in Effective Prospecting
A big shift in the marketplace today is affecting the way you prospect with new potential customers and how you…
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Handling Sales Slumps: Let Obstacles be your Teacher
Handling Sales Slumps: Let Obstacles be your Teacher
Downturns happen to everyone in sales. But when they do, there’s a right way and a wrong way to respond.
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Social Media: From Time Sink to Power Tool
Social Media: From Time Sink to Power Tool
As a sales leader, you’re fiercely vigilant about where you spend your time daily, so it’s tempting to be wary of…
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You Don’t Just "Build" a Sales Pipeline
You Don’t Just "Build" a Sales Pipeline
The best predictor of consistent success in sales is determined by the continued health of your sales pipeline. It’s a…
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The Science of Closing in Sales
The Science of Closing in Sales
“Science is a way of thinking much more than it is a body of knowledge.” —Carl Sagan In sales, there is art and science…
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How to Fill the Vacuum of Uncertainty
How to Fill the Vacuum of Uncertainty
It sounds daunting: filling the vacuum of uncertainty. Because it is.
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How AI fits into your prospecting now
How AI fits into your prospecting now
“The future is already here, it’s just not evenly distributed.” —William Gibson Forward-thinking sales professionals…
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Contributions
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How can feedback improve your business's resiliency?
Not all feedback can nor should be acted on. It’s more critical for customers to know they have been listed to, than it is for you to implement their solutions immediately and fully. Involve your customers in an ongoing feedback loop by creating an advisory panel. Make them an integral part of your new product roll out process and soliciting ideas from them quarterly. This will improve loyalty.
Activity
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Another milestone in our 30-year success story in #Ethiopia! 🥳 We are proud to announce the official handover of ten #CLAAS #DOMINATOR 260…
Another milestone in our 30-year success story in #Ethiopia! 🥳 We are proud to announce the official handover of ten #CLAAS #DOMINATOR 260…
Liked by Colleen Francis
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Super proud of lifting Mexico flag on the mountain top. I was born in the U.S. but I will lift the Mexico flag before the American flag, because my…
Super proud of lifting Mexico flag on the mountain top. I was born in the U.S. but I will lift the Mexico flag before the American flag, because my…
Liked by Colleen Francis
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By popular demand - my three top tip videos of the last year. Here is the second: Getting Your Call Returned... #salestips #salesstrategy…
By popular demand - my three top tip videos of the last year. Here is the second: Getting Your Call Returned... #salestips #salesstrategy…
Shared by Colleen Francis
Experience
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Education
Licenses & Certifications
Publications
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Nonstop Sales Boom
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See publicationPut an end to boom and bust sales cycles - once and for all! Nonstop Sales Boom reveals powerful strategies to drive consistent sales growth quarter after quarter, year after year.
Projects
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From Commodity to Solution: Transforming a Sales Organization
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See projectRead how Mosaic transformed its sales team and channel with strategies for today's competitive market.
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Sales Strategy Design: Elevated and Transformed Sales Approach
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See projectRead how Wilhelmsen Ship Services made the transition to an integrated value-based selling strategy.
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Join now to viewMore activity by Colleen
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By popular demand - my three top tip videos of the last year. Here is the first: My secret for presenting value! #salestips #salesstrategy…
By popular demand - my three top tip videos of the last year. Here is the first: My secret for presenting value! #salestips #salesstrategy…
Shared by Colleen Francis
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Look what’s possible when you’re coached by the right people. To Jeffrey Gitomer, Paul Ryan, Brad Sugars, Jon Sharpe, Frank Dick, and every coach in…
Look what’s possible when you’re coached by the right people. To Jeffrey Gitomer, Paul Ryan, Brad Sugars, Jon Sharpe, Frank Dick, and every coach in…
Liked by Colleen Francis
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What happens when 11 leaders go all in on becoming world-class managers? What if your team actually had the tools, structure and confidence to lead…
What happens when 11 leaders go all in on becoming world-class managers? What if your team actually had the tools, structure and confidence to lead…
Liked by Colleen Francis
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Ever feel the pressure to be the expert on everything? Here’s the truth: customers don’t buy from know-it-alls. #salestips #salesmanagement…
Ever feel the pressure to be the expert on everything? Here’s the truth: customers don’t buy from know-it-alls. #salestips #salesmanagement…
Shared by Colleen Francis
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Excited to announce that we’ve promoted Charlie He to Head of Engineering at Conversion. This includes a salary bump. We gave him two options: a…
Excited to announce that we’ve promoted Charlie He to Head of Engineering at Conversion. This includes a salary bump. We gave him two options: a…
Liked by Colleen Francis
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Cross-selling isn’t just about boosting revenue—it’s the retention strategy you didn’t know you needed. #salestips #salesmanagement #cross-selling…
Cross-selling isn’t just about boosting revenue—it’s the retention strategy you didn’t know you needed. #salestips #salesmanagement #cross-selling…
Shared by Colleen Francis
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Growing your sales starts with one simple shift: asking for the sale. Sounds easy, right? Yet most sellers avoid the conversation…
Growing your sales starts with one simple shift: asking for the sale. Sounds easy, right? Yet most sellers avoid the conversation…
Shared by Colleen Francis
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Let’s stop pretending CRM data isn’t useful. Let's break down why bad data isn’t the real problem... #salestips #salesmanagement #crm
Let’s stop pretending CRM data isn’t useful. Let's break down why bad data isn’t the real problem... #salestips #salesmanagement #crm
Shared by Colleen Francis
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